Privacy Policy

Amazon Slots Casino Online Casino - Responsible Gaming Policy

At Amazon Slots Casino, we are committed to providing a safe and enjoyable online gaming experience for all our players. We understand that problem gambling can have serious consequences on individuals and their loved ones, which is why we take responsible gaming very seriously.

Definitions:

1. Gross Gaming Yield (GGY): The total amount of money that has been won by customers through games minus the total amount staked.
2. Net Gaming Revenue (NGR): This refers to the GGY less a 15% payment made under the terms and conditions of the license to GambleAware.

Our Approach:

1. We use industry standard tools designed to assist us in identifying customers who may have gambling problems, including checking our customer database against external self-exclusion schemes (such as GAMSTOP).
2. Where we suspect a player is displaying potentially problematic behaviour or signs of vulnerability, we will freeze their account and request additional information from them.
3. We regularly review all aspects of our business to ensure that it is operating fairly and safely.

How We Support Responsible Gaming:

1. Self-Exclusion: Players can choose to self-exclude themselves from playing at Amazon Slots Casino online casino through GAMSTOP (National Online Self Exclusion Scheme), or by contacting us directly. If you would like to exclude yourself, please complete our self-exclusion form and select an exclusion period that suits your needs. The minimum duration is for 6 months and the maximum period of self-exclusion can be any length from 6 months upwards in multiples of six months up to a maximum of five years. To re-open an account excluded through this method, you must wait until the end date stated by yourself on your exclusion form. If you do not want to complete one of these forms we have our 'Take a Break' option where players can voluntarily take regular breaks from playing at Amazon Slots Casino.

Data Security:

1. We ensure that all personal information held is kept confidential and will only be disclosed as permitted or required by law. When you sign up for an account, provide your payment method details to us, or communicate with our customer support team via online chat or email we use encryption technology (128-bit SSL) to secure the confidentiality of any data that may contain personal information about our customers.

Player Confidentiality:

1. Any confidential information provided by you in order for us to offer our services is only used as per this policy and not disclosed outside company.
2. We keep records of your online transactions, communications with our support team (email or phone), other than when specifically consented by you, all are subject to a secure review process.